When it comes to human relations, remember:
The least important word: I (gets the least done)
The most important word: We (gets the most done) - relationships.
The two most important words: Thank You - appreciation.
The three most important words: All is forgiven - forgiveness.
The four most important words: What is your opinion? - listening.
The five most important words: You did a good job - encouragement.
The six most important words: I want to know you better - understanding.
Our success, fulfillment, and happiness depends upon our ability to relate to people effectively.
source: J.C. Maxwell "Be a People Person", p. 23
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