Wednesday, October 26, 2011
Never Refuse Friendship
Monday, October 17, 2011
A Friendly Trail
.Saturday, October 16, 2010
Romance & Courtship: A Bird's Tale

(2) "Here I am, the one that you have been waiting!"
(3) The fun days: courtship & romance; playing and dancing .
(4) The Day: "my beloved is mine and I am his; the banner over us is love!"
(5) The real work begins: "I am watching you... I have high expectations; don't you dissappoint me... & come home early" 
(6) The friction starts: "...there, I told you so... why can't you just do what I say?... You never listen to me... You don't love me anymore..." 
(7) The cold war: "I am not talking to you anymore..."
(8) Reconciliation: A Happy Family
Saturday, March 6, 2010
Bad Apologies!
The first incident involved France legend Zinedine Zidane, who headbutted Marco Materazzi during the 2006 World Cup final - an action which saw the France captain duly dismissed. That was to be the last game of his distinguished career. Italy went on to win the World Cup in a penalty shoot-out. In a recent interview (March 1, 2010), while Zidane admits he regrets what he did, he insists he will never apologise to Materazzi because of the insults against his mother that he claims provoked the headbutt.
Both were once best friends and teammates at Chelsea FC and England. As a result of the scandal, John Terry was removed as the team captain of England. Wayne Bridge, on his part, made himself unavailable for the World Cup citing John Terry’s failure to apologise as the main reason. When John Terry showed no signs of remorse in the statement he issued the day he was stripped of the England captaincy — and in his conduct towards Bridge himself — the Manchester City full back realised living in such close quarters to his one-time friend and colleague for the duration of a tournament was going to be impossible. source: Gary Hayden, "Hard to Say Sorry", The Strait Times (Feb 25, 2010); http://www.dailymail.co.uk/sport/football/article-1253880/John-Terry-didnt-say-sorry-The-reason-Wayne-Bridge-quit-England.html#ixzz0hM05le1v
Tuesday, February 16, 2010
Reaching & Touching
I strongly recommend the book as it is both insightful and practical. Written from a Christian perspective, I think the principles are relevant to our day-to-day relationships. Summary: Reaching and touching are the building blocks of relationships. …. Generally speaking, everyone reaches but not everyone touches...
Make relationships a priority in our lives…
Sunday, December 27, 2009
DOODLECHAMPS! Singapore

"Jaye Young, I love the fact that you took the squiggle and put all your characters outside this squiggles and these squiggles became the dance for your bees." - KetnaDOODLE TAG

"Jaye Young, ... 1, 2, and 3 a new species of dinosaurs are born." - Caroline
"I love your stuff... clear lines." - Farid
"... that dinosaur is so cuddly, as though it's stealing chocolates." - Ketna
Monday, December 21, 2009
What Christmas Means for Us
“May our GOD bless you and protect you; May the LORD smile on you and be gracious to you. May the LORD show you his favor and give you his peace.”
Monday, November 9, 2009
BEMS Class 1988 Reunion
standing (from left): Ng Kwee Ming, Ashley Wee, David Tham, Joseph Ooi, Quek Sze Kheng, Winston Cheah, Andrew Tan Tiah Yeow, Kam Teck Kwong, Donald Han, Herald Bangras, Tan Choi Heng, Ng Seng Tat (Jackson), Sally Mok, Judy & David Lim (Chee Seng), Joyce Koh (Peck Duan), Chua Ming Lee, Lee Mei Ling.
Attended but not in photo: Yip Kean Mun, Ching Aik Chuan, Wong Teng Teng.
Monday, October 26, 2009
GUEST Service
photo: Gianluca, UK & Dogan, Australia (Oct 09)
photo: Brent & Cinda (Oct 09)
Total guest experience: The contact that you have with your guest is not simply a short engagement but a summation of all physical and non-physical contacts the guest has with the organisation and its staff. People remember experiences and not just services or products.
In summary, GUEST Service stands for (1) Generosity in hospitality, (2) Unique individual, (3) Everyone is welcome, (4) Service to others, and (5) Total guest experience.
Source: Quality Blog, NUS (adapted from the article “Treat Your Customer as Your Guest”, Today’s Manager Jun-Jul 2009).
Wednesday, July 22, 2009
People of Grace
1. Paranoid – this kind of person just doesn’t see trust as an option and can do OK, as long as things are going well. But, these people typically do not extend themselves to others in the kinds of giving and vulnerability because they feel as if everyone will come back to get them. Somehow they will “get screwed in the end,” they feel. “No good turn goes unpunished” could be their motto, and when something goes wrong, they instantly get into retaliatory more (p. 81).
In leadership, this means that you are for your people to do well, and to become all that they can be. It also means that you do things “for” them that are “unmerited” and help them get there. And the truth is that this kind of person never really initiates being “against” anyone, unless that person is doing something to harm him or others. At that point, the person will take a stand to end the destruction, but even that kind of stand is against the destructiveness.
Source: Henry Cloud, Integrity
Sunday, July 19, 2009
Invalidation
"The human heart will seek to be known, understood and connected with above all else. If you do not connect, the ones you care about will find someone who will." - Henry Cloud
In his book Integrity, Henry Cloud asked "If entering into another person’s reality, validating it, and treating it with respect builds connection, what destroys it? The exact opposite: Invalidation. When your experience is all that exists to you, invalidation occurs when you negate the other person’s experience, treating it as somehow not real or non-existent. (p. 63).
Some leaders are afraid to validate if they disagree, because they fear it sounds as if they are giving credibility to something they know is not right. But that is not the issue. Of course, communication is often about persuasion and bringing one person around to another different perspective. To empathize and validate what someone is experiencing does not mean that you always agree or even think that the other person is right. It just means that you see it as valid in that it is really their experience, and true for that person, and you show them that you understand what they are thinking and feeling. And that comes from seeing and caring about another person’s heart, and communicating that, whether or not you agree. You must connect first.... But other times it means that if you did connect with it, you would learn from the other person as well and may even change what you feel about it. That is how communicating helps us to know the other person and thereby enlarge our understanding about reality. (p. 64).
Sunday, July 12, 2009
Careless Trust
In other words, the supreme essence of trust is not being “guarded”. This type of trust can only be developed over time as the other party recognizes that their interests were being lookedout for even when they are not looking.
According to Henry, incredible things happen when two parties “let down their guard” with each other. They get open, creative, take risks, learn from each other, and deliver fruit in whatever their endeavor to a much more leveraged degree that if they were in the protected mode. This happens in personal relationships, such as marriage, friendship, or parenting, and in business as well. To get to everything that can come from two people’s hearts, minds, and souls, you have to get to openness and vulnerability. You have to have access. And access is only given as trust increases (p. 79-80).
When access builds, more is given. But, once you know the person, trust goes to a whole different level when you both figure out that the other is “for” you and not “against” you or even indifferent even when you are not watching (p. 80).
source: Henry Cloud, Integrity
Thursday, July 9, 2009
Connection
Connection, fundamentally, is the experience by one person that another is invested in him or her. It begins in infancy, when a baby comes to life as its mother involves herself in its being and existence. What he or she feels and experience matters, and a bond is built. That continues throughout childhood, and kids who grow up with deep connection are the ones who grow up secure, and most able to deal with life. What we forget, though, is that connectedness is important not just for babies, but all the way through life (p. 57).
.Detachment is the opposite of connection. It is whereby a person is a kind of island unto him- or herself. Not to be confused with being introverted, detachment is about not crossing the space to actually enter into another person’s world through the curiosity and desire to know them, understand them, to be ‘with’ them, to be present with them, and ultimately to care for them. Sadly, a lot of loving & nice people are detached in this way, and their relationships suffer for it (p. 56).
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Empathy - the ability to enter into another person’s experience and connect with it in such a way that you actually experience to some degree what the other person is experiencing. It is “as if” you are the other person, at least for a moment. Empathy comes from the Greek words meaning “in” and “feeling.” It is as if you are ‘in the feeling’ of the other (p. 58).
Saturday, April 25, 2009
Giving Criticism
photos: Republic of Ireland (2005)
Before you confront, check yourself in the following areas:
1. Check your motive - the goal of confrontation should be to help, not to humiliate. Cutting someone down to boost yourself up is the lowest form of ego gratification. It's the sign of a very insecure person. Remember that it isn't necessary to blow out another person's light to let your own shine.
3. Be specific - You must be tactfully specific. Say exactly what you mean and provide examples to back yourself up. If you can't be specific, don't confront. People can usually tell when you're skirting an issue and will not respect you for it.
4. Be creative or don't confront - look beyond the problem and see if you can help find some solutions. "There is nothing as easy as denouncing. It doesn't take much to see something is wrong, but it does take some eyesight to see what will put it right again." So, unless you're willing to help to some degree in turning the situation around, you're not ready to comment on the problem.
7. Attack the problem, not the person - Deal with the issue at hand. When a confrontation becomes a personal attack, you destroy your own credibility and find yourself in a no-win situation. Also, don't undermine the person's self-confidence - try to find at least one area in which you can praise the person before you expose the problem. Finally, end confrontation with encouragement. "To leave a discouraged person without hope is cruel and vindictive."
Goethe, the German poet said,
"Correction does much, but encouragement does more. Encouragement after censure is as the sun after a shower."
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Friday, March 6, 2009
WE
When it comes to human relations, remember:
The least important word: I (gets the least done)
The most important word: We (gets the most done) - relationships.
The two most important words: Thank You - appreciation.
The three most important words: All is forgiven - forgiveness.
The four most important words: What is your opinion? - listening.
The five most important words: You did a good job - encouragement.
The six most important words: I want to know you better - understanding.
Our success, fulfillment, and happiness depends upon our ability to relate to people effectively.
source: J.C. Maxwell "Be a People Person", p. 23
Sunday, February 22, 2009
Nuturing Relationships
... Each relationship in your life is an investment of your time, your energy, and you… Relationships can either be problematic or solution based; they can infuse you with energy or drain you; they can either enrich your experience or deplete it. Basically, the manner in which you interact with each person in your life will impact your overall well-being. - Cherie Carter-Scott
Ways to nurture relationships
In her book, "If Success is a Game, These are the Rules", Cherie Carter-Scott argued that human beings are social creatures. She shared 8 important ways we can tend to these relationships:
- Appreciate those around you, and let them know it – do not take anyone for granted.
- Go the extra mile for them – even though it does not benefit you directly or immediately. Doing this will create goodwill.
- Treat others with respect – listen when they speak. Show up on time.
- Forgive when necessary – forgive mistakes, practice empathy and compassion.
- Honor the human in them – show that you care for their well-being. Be interested and involved with their victories and disappointments.
- Pay attention to details – make it easy for people to do business with you. Take the obstacles out of their way. Listen to their needs and wants.
- Communicate clearly – most people are not mind readers. Be clear you’re your intentions, your desires, and your needs. Articulate your expectations. Express your concern when necessary.
The above principles apply also to business relationships.
Saturday, February 7, 2009
Love Chemistry
I am attracted to you
Like an electron to a proton Together we form an ionic bond
Though we are oppositely charged ions
I am drawn toward you
Falling in love with you is a chemical reaction
I have been transformed
When I first met you there was a chain reaction
Which caused my love for you to grow
My energy level rises
I am in an excited state
Increasing the tendency to form a chemical bond
I realize that we have our inhibition periods
and sometimes I am selfish enough
To be an endothermic reaction
Only absorbing your love
An inert substance
When I am without you
The world seems still
The feeling I have for you is so intense
It cannot be measured in kilocalories
To understand and love you more
But I don't expext to know your empirical formula
You are too complex a person for that
For only two electrons can fill this space. I was an element
It took you to make me a compound substance
